How do I choose a removal company UK?

How do I choose a removal company UK?

Moving house is an exciting yet challenging time. There are countless tasks to complete, from packing up your belongings to arranging transportation. One of the most important decisions you’ll need to make is choosing a reputable removal company to assist with your move. With so many options available, how do you decide which removal company is right for you? In this guide, we’ll explore the key factors to consider when choosing a removal company in the UK.

Table of Contents

  • What services do you need?
  • Do your research
  • Check customer reviews
  • Get multiple quotes
  • Consider insurance coverage
  • Ask about additional services
  • FAQs
  • Conclusion

What services do you need?

Before you start searching for a removal company, it’s essential to determine what services you require. Are you looking for a full-service moving company that will handle every aspect of your move, including packing and unpacking? Or do you only need assistance with transportation? Understanding your needs will help you narrow down your options and find a company that offers the services you require.

Do your research

Once you know what services you need, it’s time to start researching removal companies in the UK. Start by asking friends, family, and colleagues for recommendations. Their personal experiences can provide valuable insights and help you avoid companies with a poor reputation.

Additionally, take advantage of online resources. Visit the websites of different removal companies to gather information about their services, experience, and pricing. Look for companies that have been in the industry for a significant amount of time and have a proven track record of successful moves.

While conducting your research, pay attention to the following factors:

  • Experience: How long has the removal company been in business?
  • Accreditations: Does the company have any industry accreditations or affiliations?
  • Testimonials: Are there customer testimonials or case studies available?
  • Service areas: Does the company provide services in your area?

Check customer reviews

Reading customer reviews is an excellent way to gauge the reputation of a removal company. Look for reviews on reputable platforms such as Google, Trustpilot, or the removal company’s website. Pay attention to both positive and negative reviews to get a balanced understanding of the company’s strengths and weaknesses.

Keep in mind that a few negative reviews are normal for any business, but if a removal company has consistently poor feedback, it’s best to steer clear. Trust the experiences of others to guide your decision-making process.

Get multiple quotes

Once you’ve narrowed down your options to a few removal companies, it’s time to request quotes. Contact each company and provide them with a detailed inventory of the items you need to move. Be clear about any additional services you require, such as packing materials or storage.

Reputable removal companies will typically offer a free, no-obligation quote. Compare the quotes you receive, taking into account factors such as price, services included, and the company’s reputation. Remember that the cheapest option may not always be the best choice, so consider the overall value provided by each company.

Consider insurance coverage

Accidents can happen during a move, so it’s crucial to ensure that your belongings are adequately protected. Ask each removal company about their insurance coverage. A reputable company will have comprehensive insurance to cover any potential damages or losses during the move.

Make sure to read the terms and conditions of the insurance policy carefully. If you have any valuable or fragile items, inquire specifically about the coverage for those items. It’s always better to be safe than sorry when it comes to protecting your possessions.

Ask about additional services

In addition to the basic moving services, many removal companies offer additional services that can make your move more convenient. These services may include:

  • Packing and unpacking
  • Supplying packing materials
  • Storage solutions
  • Specialized handling of fragile or valuable items

If any of these services would be beneficial to you, inquire about them when obtaining quotes from removal companies. Having these additional services available can save you time and effort during your move.


1. How much does it cost to hire a removal company in the UK?

The cost of hiring a removal company in the UK depends on various factors, including the distance of your move, the size of your property, and the services you require. It’s best to request quotes from multiple companies to get an accurate estimate for your specific situation.

2. How far in advance should I book a removal company?

It’s recommended to book a removal company as soon as you know your moving date. Popular removal companies can get booked up quickly, especially during peak moving seasons. Booking in advance will ensure that you secure the services of your preferred company.

3. Can I pack my belongings myself?

Yes, you can choose to pack your belongings yourself if you prefer. However, keep in mind that professional movers have the expertise and experience to pack items securely and efficiently. If you opt for self-packing, make sure to use quality packing materials and label your boxes clearly.


Choosing the right removal company in the UK is crucial for a smooth and stress-free move. By considering your needs, doing thorough research, checking customer reviews, obtaining multiple quotes, and inquiring about insurance coverage and additional services, you can make an informed decision. Remember, a reputable removal company will prioritize the safety and care of your belongings, ensuring that you arrive at your new home with peace of mind.